Privacy Policy

In this Privacy Policy, “personal information” means information relating to a living individual as defined under the Act on the Protection of Personal Information of Japan. This includes information that can identify a specific individual, such as name, date of birth, address, phone number, email address, and other descriptions, including information that can be easily matched with other information to identify a specific individual, as well as information containing personal identification codes.

When handling personal information, we comply with the Act on the Protection of Personal Information, other laws and regulations concerning personal information protection, guidelines published by the Personal Information Protection Commission and relevant authorities, and this Privacy Policy.

Except when we have obtained the consent of the individual in advance or when permitted by law, we handle personal information only within the scope necessary to achieve the following purposes.

• To ship purchased products, process billing, and provide related after-sales services
• To provide information about new products, seasonal limited sake, events, brewery tours, campaigns, and related notices, including email newsletters
• To respond to customer inquiries and consultations
• To prepare and analyze statistical data for improving our services and products and for marketing purposes, in a form that does not identify individuals

We acquire personal information by appropriate and fair means. When acquiring personal information, we endeavor to clearly indicate necessary information such as the items of personal information to be handled, the purpose of use, and the contact point for inquiries, and to obtain the individual’s consent. When we receive personal information from a third party and are legally required to confirm and record such provision, we will comply with those obligations.

Credit card information entered by customers for online shop payments is not stored in our system. Payments are processed securely through an external payment service provider that meets high security standards. When personal information is entered on this website, SSL encrypted communication is used to help prevent information leakage during transmission.

This website uses cookies to improve customer convenience, such as retaining shopping cart information, and to analyze website access.

We also use Google Analytics to collect traffic data. The data collected through these tools is anonymous and does not identify individuals. Customers who do not wish to allow the use of cookies can disable them through their browser settings.

We strive to comply with all laws and regulations applicable to the collection, storage, and use of personal information concerning customers under 15 years old. If a parent or guardian becomes aware that a child has provided personal information to us without the consent of a parent or guardian, please contact us through the inquiry point stated in this Privacy Policy.

We strive to keep personal information accurate, complete, and up to date within the scope of the purpose of use. To prevent unauthorized access, leakage, falsification, loss, damage, and other risks, we implement necessary and appropriate security management measures in line with the current level of technology and make improvements as needed.

We may entrust the handling of personal information to third parties within the scope necessary to achieve the purpose of use. In such cases, we exercise appropriate supervision through contracts and other measures to ensure proper security management of personal information. If we outsource work to a third party located outside Japan and are legally required to create records, we will comply with such obligations.

Except as permitted by law, we do not provide personal information to third parties without the prior consent of the individual. When we provide personal information to a third party and are legally required to create records of such provision, we will comply with those obligations.

We will respond appropriately, in accordance with applicable laws and regulations, to requests and inquiries concerning personal information, including disclosure, correction, suspension of use for introductions of products or services, deletion, and other matters related to the handling of personal information.

Inquiry Contact
Naniwa Shuzo Co., Ltd.
TEL: +81-72-472-0032, weekdays 10:00 - 17:00

In order to handle personal information appropriately, we will continue to strengthen and improve our internal systems, including reviewing this Privacy Policy, by appointing a person responsible for personal information management, developing internal rules, educating officers and employees, and conducting appropriate internal audits.